Introduce Yourself AgainFelina, the failing Westside Pier and the public space nobody could quite define
On June 18, the Roosevelt Island Operating Corporation’s Real Estate Development Advisory Committee gathered to discuss ground leases, retail agreements and pieces of the west-side waterfront that had been waiting patiently for the government to remember them. Committee Chair Howard L. Polivy had just stumbled over RIOC Board Member Melissa A. Wade’s name when he reached a woman seated beside RIOC Chief Financial Officer and Vice President Dhruvika Patel Amin. Her face was new to him and to me. This time, Polivy paused, “Introduce yourself again,” he said. “Felina, senior director of capital planning.” That was all we received. Felina. One name, like Cher, if Cher spent her evenings reading infrastructure agreements. She sat on the same side of the table as Patel Amin, Wade and Dr. Michal L. Melamed, whose questions have made that side the more reliable place to look for signs of intelligent life.
RIOC Chief Operating Officer Mary C. Cunneen eventually reached the Westside Pier. Built in 1995, it now has two areas of structural collapse. Repairing or rebuilding it could be expensive and complicated. The structure sits above tunnels and within the interests of several government agencies, each certain to arrive carrying its own permit application. Wade interrupted with the questions the presentation had somehow neglected. “Do we know anything about the history? Who? Why? What?” I have watched Cunneen meet questions defensively before, particularly when they arrive before she has finished presenting the answer she intended to give. But she has softened. She laughs more easily now and appears less threatened by the possibility that someone else in the room may know more. Cunneen did not construct an answer. She turned toward Felina. Editor’s note: The RIOC employee who identified herself at the June 18 REDAC meeting as “Felina, senior director of capital planning” is Claudia Filomena, Senior Director of Capital Planning & Resilience, according to the corporation’s July 20, 2026 active employee roster produced under FOIL. I think I drifted away. The Hospital That Had Not Yet Been Built*Somehow, everything had become black and white. People dressed as if leaving the house required effort, even when they were going to a hospital. The men wore hats. The women wore gloves. A calendar on the wall insisted it was 1932. I was already the age I am now, but I worked as an assistant to a director because women could be assistants then. They could carry scripts, sharpen pencils and locate missing actors. Directing required qualities apparently found only beneath a man’s hat. My manager had spent the morning explaining radio to the sound engineer, medicine to a physician and women to me. He moved rapidly from subject to subject, arriving at each one as its leading authority. We were recording a commercial for a hospital that had not yet been built. The director asked the actors to improvise. One was questioned about a medication whose name none of us could pronounce. He paused just long enough to make the silence seem intentional. “In the broadest sense,” he said, “it restores the balance upon which the body depends.” His voice was warm and reassuring. Then he turned toward the actor beside him. “My colleague can explain what happens once it enters the blood.” The second actor continued. Nobody apologized. The first man did not appear smaller because another person knew the answer. Somehow, the handoff made him seem more certain. He did not know. What impressed me was that not knowing had failed to frighten him. Behind the glass, my manager had begun explaining pharmacology to the physician. I sharpened another pencil. Somewhere farther away, a woman laughed. The color returned. Cunneen was still looking toward Felina. Somebody Built ItFelina had understood the assignment. The Westside Pier and the Prow, she explained, were built in 1995, probably as a community benefit connected to the disruption caused by construction of the Third Water Tunnel. A T-shaped fender was added several years later. What happened after that depends upon which missing piece of paper one prefers to imagine. RIOC could not determine whether the city gave the corporation money to construct the pier or built it and later handed it over. The Department of Environmental Protection had a record that the project happened, Felina said, but apparently no clear record existed. “Somebody built it,” she concluded, “but we don’t really know who owns it after that.” Felina separated facts from assumptions with alarming ease. She explained what the records showed, what she could reasonably infer and where the trail disappeared. The room finally contained someone who could answer the questions. Naturally, nobody knew her full name. RIOC is still investigating the cause and extent of the structural failure. When Patel Amin asked whether DEP or the state Department of Environmental Conservation might help pay for reconstruction, Felina answered immediately. Without a written ownership agreement, cost sharing was highly unlikely unless the work directly affected infrastructure belonging to one of those agencies. Her answer was detailed, conversational and easy to understand. Cunneen did not lose authority when she handed Felina the question. She seemed, for the first time, to have discovered where authority comes from. Apparently, authority is not a soufflé. RIOC President and CEO Jones appeared equally content to let Felina own her answers. Both looked better in her light. Wade kept returning to the parking.The conversation moved from the pier to the rough stretch of asphalt and gravel beside it. Judy Berdy, the meeting’s lone public attendee, called the area messy and suggested abandoning the damaged pier, preserving the Prow and building a proper promenade. “It is or is not a parking lot,” Wade said. “It does or does not belong.” Cunneen acknowledged that it was a parking lot but said its boundaries were unclear. Cars park there during events at the Sanctuary, while anyone trying to follow the waterfront is left to navigate a public realm whose edges have become more theoretical than physical. Jones revealed that RIOC’s legal team was reviewing its commercial agreements, including boundaries, permits and fees. Some activities might require permits they do not currently have, he said, and the Sanctuary was among the agreements being examined. Berdy asked, “What are the Sanctuary’s boundaries?” Then she covered her mouth and giggled, as though she had accidentally said aloud the question that had been sitting quietly at the table. “Yeah,” Jones answered. “Exactly. Exactly.” Berdy’s gesture did not prove she knew a secret, nor did Jones’s answer establish that the Sanctuary had done anything improper. The Sanctuary’s boundaries were like perfume on a woman who considered the bottle a single serving. Invisible, but suddenly occupying the entire waterfront. RIOC was still trying to determine where the commercial operation ended and the public waterfront began. Before We Pick the BenchesRIOC says this is the beginning of a community conversation. Cunneen described a walking workshop, an online survey and opportunities for residents to consider lighting, seating, safer paths and bicycle access. Dr. Melamed asked whether the waterfront could guide visitors north toward Island businesses instead of allowing tourist activity to begin and end beside the tram. “We need to try to monetize these things,” she said, pulling the discussion away from decorative improvements and toward public value. Residents are being asked to improve the tourist experience. Tourists have already contributed by keeping the local economy in showroom condition: untouched. There is something encouraging about being invited into the process before a finished plan arrives wrapped in urgency. Jones and Cunneen appeared more open than they have at many meetings, and Felina gave that openness substance. She understood the structures, the agencies, the missing agreements and the limits of what RIOC could honestly claim to know. Still, the community conversation and the legal review are moving beside each other. Their order matters. There is a difference between asking residents what the waterfront should become and asking where to place the chairs after control of it has already been settled. For years, Roosevelt Island has watched confident people answer questions they did not understand, often protecting their authority by making the answer more complicated. Felina did something more reassuring. She made uncertainty clear, and Cunneen allowed the answer to remain hers. The pier had no clear owner. The parking lot had no clear edge. Felina, at least, knew exactly where certainty ended. This newsletter travels best hand to hand. If you know someone who would read this all the way through, they are probably who it is for.
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Friday, 31 July 2026
Introduce Yourself Again
No, the University Does Not Shut Down in August
Organizational History Network is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. No, the University Does Not Shut Down in AugustEveryone outside academia has the same wrong picture of our summer. The real reason we all book leave in August even if we do not have children in school is trickier than the myth.
Last month I had to explain to a recruitment contractor that the university does not shut down in August. He had assumed that once he started, nobody would be around to answer his emails, on the reasonable-sounding basis that the students are gone. I let him down gently. There is no version of my (or anyone else’s) August with four spare weeks in it. Catch-up service:
When I mentioned this on LinkedIn in response to a funny post, colleagues arrived with their own versions pretty quickly. The assumption that we get three months off. The difficulty of fitting even a fortnight into that window. The additional confusion if you are part-time in academia and freelance the rest of the week. One colleague added that our non-academic friends and family all think the same. I can relate: until about ten years ago, my mother would ring me midday, midweek, and open with “Are you working?” From the outside, this seems a logical assumption: Students go home, therefore the work stops. Only not all of the students leave, and we do more than just teach students. The students are … not goneLast summer, I was at the World Economic History Conference in Sweden, and I took time out from sessions to do online meetings with MSc dissertation students (I supervised 11). My continental European colleagues were disbelieving: “But… it is summer!” Maybe there are places where academics can take the summer off. In the UK, Masters dissertations are traditionally supervised over the summer, presumably a holdover from when a Master’s programme would recruit 12-15 students. One of our Masters programmes, the one I teach on, was designed for 120 and recruited 400. When this dropped to 300 last year, we had to launch a January intake at short notice, to make up the numbers (I kid you not). My colleagues are now block-teaching into June and July on that one. This year I supervise MBA dissertations. My students religiously book my office hours weeks in advance, and I can see five meetings for August already. So I go to the office most weeks, still two to three times per week. It is quiet, sure, but I bump into other colleagues all the time. Why August is the one time of the year when email slows down (other than Christmas)Academic work has no natural stopping point. There is always another paper, another review, another revision. What actually determines whether you can take leave (other than the school holidays, for some) is not how much work you have (which, by the way, you cannot hand over, as it is personal to you). It is whether somebody else can legitimately give you a deadline. In term time they can, constantly. Teaching, marking deadlines, exam boards, committees, the whole machinery of academic labour controlled by other people. June and July are often brutal precisely because the teaching has stopped and everything deferred until “after term” lands at once, plus you are committed to attend conferences. August is the one month when this is not the case. Our senior team and education leads are explicitly trying to keep August free of deadlines and meeting invites – I was on a call when they had to stop an administrator from scheduling a whole bunch of people for August. Because they work like anyone else, too. So this is the one time when everyone can go and not fret what they will find in their inbox when they are back. Which is why the recruitment contractor was wrong in an instructive way. He thought August was empty. It is not. We are defending it against the continuous expansion of demands as the conventions of academic teaching, once bespoke and elitist, creak under their expanded demands. A large part of this falls on the business schools, so basically, nobody really cares. Also, I suspect, the parents don’t want their adult children at home for too long. The bit nobody has told youOn 6 April 2026 a new duty came into force. The Employment Rights Act 2025 inserted a record-keeping requirement into the Working Time Regulations 1998. Employers must now keep adequate records demonstrating compliance with statutory annual leave entitlement, holiday pay, and payments in lieu of untaken leave on termination. Records must be retained for six years. Failure may constitute a criminal offence. Employment lawyers looking at higher education have already identified the sector’s particular exposure. For the first 10 years of my career, academics basically did not book or record annual leave at all. We used to consider it as a form of autonomy that we did not need to log anything and everybody is trusted to manage their own time. I got used to booking my annual leave formally in the mid-2010s. People complained, but I quickly realised that I never took my whole leave entitlement, and it made me take more time off than I had previously. An unrecorded leave culture is the precondition for invisible workload. If you want to take a busman’s holiday, that’s your choice. I might have to, because I have to do something like one review per day for one journal or another at the moment, and it is beginning to really, really grate right now. Could we please all take a break from Manuscript Central and Editorial Manager for a bit? For full subscribers, a cool app and website that helps you sell any books you no longer want, and make sure those second-hand and antiquarian bookshops you like to hang out in are well-stocked. Also a bit of a reading list on the current Pangram police controversy raging over here on Substack — required reading before returning in September to debates about whether student work should be scanned by Pangram for AI use. This post has bonus content for paid subscribers. Upgrade to get full access. You're currently a free subscriber to History in Organizations. For the full experience, upgrade your subscription.
© 2026 Stephanie Decker |
Still Searching: Transparency Delayed at RIOC
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