Free at the Door, Paid Somewhere ElseRIOC projected Tram growth and OMNY would strengthen transportation revenue. Its latest accounts show the Red Bus and Tram both losing money, while the public is not shown one transportation bill.
Everybody Loves FreeThe Red Bus is one of Roosevelt Island’s most popular public services, and for good reason. For residents near the subway and Tram, it may be a convenience. For residents at Manhattan Park, the Octagon, Coler and the northern WIRE buildings, it can be the connection that makes the rest of the Island accessible. A discussion about its cost cannot begin by pretending everyone uses the service equally, or that losing it would affect every neighborhood in the same way. The bus is free only at the moment a passenger boards. Drivers must be paid. Vehicles must be insured, fueled, repaired and eventually replaced. Roads wear down beneath them. Managers, mechanics and dispatchers are required to keep the system moving. A public service may properly be subsidized, but a subsidy is still money collected somewhere and spent on someone’s behalf. RIOC abolished the 25-cent fare in its fiscal 2015 budget. It did so while acknowledging that the Bus and Motorpool department had lost money every year and that its projected annual loss would rise from about $1.2 million to nearly $1.7 million. The same budget forecast that the Tram would earn a $1.08 million profit. Even under RIOC’s own favorable assumptions, the Tram was not expected to cover the full bus deficit.
The Tram Was Supposed to HelpThe rebuilt Tram was repeatedly presented as the stronger side of RIOC’s transportation operation. Ridership was growing. Operating costs were described as relatively predictable. Its profits were expected to rise. Years later, RIOC projected that adopting OMNY and increasing ridership would lift annual Tram revenue by $2.46 million, or more than 53 percent. Revenue did rise, but it did not remain at the level RIOC projected. Tram revenue reached about $6.27 million in fiscal 2023-24, then fell to $5.49 million the next year and $5.20 million in fiscal 2025-26. RIOC’s latest departmental accounts place that $5.20 million against $7.79 million in direct Tram expenses, producing an operating loss of approximately $2.59 million. The Red Bus lost another $1.93 million. Parking generated a $1.14 million profit, but the three transportation operations together still finished roughly $3.39 million short before depreciation and new capital purchases. That may help explain RIOC’s conflicted posture toward tourism. The Tram is one of New York’s most marketable attractions, and tourists bring fares. They also bring crowding, additional staffing demands and complaints from residents who cannot board. Without a dedicated transportation fund, RIOC has little visible mechanism for deciding how much tourist traffic the Tram should attract, what that traffic costs and whether the resulting revenue actually supports resident mobility. The Corporation depends on tourist volume for revenue, but manages that same volume as an operational strain, and its accounts do not clearly reconcile the two.
When the Fleet Became One BusRIOC knew the Red Bus fleet would age. Its fiscal 2015 budget said the seven-bus fleet was scheduled to begin replacement in 2018. The next budgets described plans to purchase one replacement bus a year, warning that maintenance costs were rising and that newer vehicles were necessary to keep the fleet in a state of good repair. The need was not discovered in 2024. It had been written into RIOC’s own plans nearly a decade earlier. Yet by the summer of 2024, Roosevelt Island was reduced at times to one operating Red Bus. The Octagon Express and Shoppers Bus were canceled, routes were shortened, and service hours were reduced to preserve the last functioning vehicle. RIOC eventually sought outside assistance and temporary vehicles while mechanics struggled to keep the surviving fleet on the road. The residents most dependent on the service absorbed the consequences of a replacement schedule that existed on paper but failed in practice. RIOC is not the MTA. It is a public-benefit corporation asked to manage transportation alongside parks, roads, public safety, real estate, historic structures, the AVAC system and numerous public facilities. That breadth makes competent planning more important, not less. A subsidized bus is a policy choice. Allowing a predictable replacement cycle to become an emergency is a management choice. The new budgets now set aside millions for old-bus replacement and Tram overhauls, but those are not unexpected new costs. They are the delayed invoice for obligations RIOC already knew were coming.
Free at the Door, Paid at HomeOnly Manhattan Park and the Octagon currently pay fees explicitly identified with Red Bus service, according to RIOC’s June 2026 ground-lease presentation. Other buildings contribute through widely different combinations of ground rent, tax-equivalency payments, public-safety reimbursements and transaction fees. Some pay no current ground rent or tax-equivalency payment at all. The result is not merely an uneven system. It is a system in which no ordinary resident can determine what share of the Island’s transportation costs their building carries. There are only a few realistic ways forward. RIOC could manage and market the Tram more deliberately as a tourist revenue source while protecting resident access. It could restore a Red Bus fare, placing more of the cost directly on riders. Or it could negotiate an islandwide building formula through ground leases or service fees. That last option might keep the bus free at the door, but owners would likely treat the charge as another housing cost. Residents could eventually pay through rent, maintenance or common charges instead of through a farebox. That is the approaching conflict. The question is not whether the Red Bus should remain free. It is whether RIOC will openly identify the cost, the beneficiaries, the funding sources and the service standards before deciding who receives the bill. A bus can be free to board. It cannot be free to operate. When government refuses to show the difference, the fare has not disappeared. It has only moved somewhere the rider cannot see. This newsletter travels best hand to hand. If you know someone who would read this all the way through, they are probably who it is for. Subscribe for free to receive updates on new posts and support our work.
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